Terms and Conditions

Website www.marieraxevsky.com includes the online store of the company with the name "MARIE RAXEVSKY SINGLE MEMBER P.C." (Tax Identification Number 801497311, Tax Office of ATHENS) TEL: 2105787852 email: info@marieraxevsky.com), with activity of "TRADE" OF CHILDREN'S CLOTHING».

The present website («www.marieraxevsky.com») provides its services to consumers through its online store, according to the terms and conditions which are duly incorporating under the laws of Greece. 

Before entering the online store, browsing the relevant website and making any kind of transaction within it, please read carefully the terms and conditions below. 

The promotion, presentation, sale, transport-storage, delivery and possible return of our products displayed on this website as well as the protection of your personal data and the security of your transactions are governed by these terms of use. 

Please understand that accessing and using the Company’s website «www.marieraxevsky.com» and its services implies unconditional agreement with the present Terms and Conditions. 

In case of your disagreement or reservation for part or all of these terms you can send your relevant e-mail to info@marieraxevsky.com before your navigation or transaction, otherwise you accept all terms is unreserved. 

Keeping the customer always informed and assured is an obligation for us. For this reason, we inform you on the following topics: 

 

1.PRIVACY 

To complete any transaction on our website, www.marieraxevsky.com, such as ordering certain items, we will need your personal information, which may or may not be revealed by our Company. When you place an order, we will want your complete name, the address to which the items will be delivered, your landline and mobile phone numbers, and your email address. 

This information is handled by the firm in accordance with the law, Article 7A par. 1 (b) N. 2472/1997, in order to carry out the customer's request, and it will not be divulged, published, or sold to other parties unless there is a court order for declassification, as described by the legislation (N. 2225/1994), or there are any responsibilities imposed by the implementation of Directive 24/2006. 

We respect your personal data and privacy of these data is our main concern. 

In order to perform any transaction through the “Marie Raxevsky” e-shop and to place any order of the company’s products, you will be asked to provide some personal data which are necessary for such a transaction. 

We will ask for your full name, the address where the products will be sent, the number of your landline and mobile phone and your email address. 

Marie Raxevsky is the data controller of your personal data and is responsible for its collection, use, disclosure, retention, and protection in line with the General Data Protection Regulation. 

Our company would like to inform the general public about the type, scope, and purpose of the personal data we collect, use, and process by means of this data protection declaration. 

How we use your personal data: 

-Take your orders, process your payments, and deliver the items you have purchased 
-provide and improve our services 
-contact you about your account 
-detect, prevent, mitigate and investigate fraudulent or illegal activities. 

Furthermore, by means of this data protection statement, data subjects are informed of the rights to which they are entitled. Marie Raxevsky only maintains User's personal data for the duration reasonably necessary to fulfill the objectives for which it is gathered, in accordance with the Law and GDPR Regulation. 

 

DELETE MEMBERS: 

If a member desires to be removed from our databases, he should send us an email with the subject "Delete member" to info@marieraxevsky.com. If orders have been placed in his name, his account cannot be cancelled since they will be saved in our database. 

 

COOKIES: 

The eshop www.marieraxevsky.com may acquire personal identifiable information about you via the use of technologies such as cookies. Cookies are text files that are saved on the Customer's hard drive without access to any documents or files on his computer. 

Cookies are used to assist the Customer's access to the relevant Web page services, for statistics reasons to identify which regions the Website services are beneficial or popular in, and for marketing purposes. The Customer can change the settings on his browser to be notified when cookies are used on the relevant Web page services, or to stop the use of cookies entirely. 

If a user of a certain Web page service does not want cookies to be used to recognize him, he will no longer be able to use that service. 

 

2. ORDERING PRODUCTS AND CONSUMER PROTECTION 

If you comply with the contractual Articles of the Greek Civil Code, you have the option of closing a legitimate order via the e-shop (if you have completed the eighteenth year of age and are not under guardianship for the conclusion of a sales contract). 

Orders can also be placed by representatives of legal companies, but the firm has the right to collect any orders placed by people who are not qualified under the law from the supervising guardian. 

 

 3. PROCEDURE OF PLACING AN ORDER VIA E-SHOP: 

Filling out a particular form with the essential information is required in order to finalize the sales deal.
www.marieraxevsky.com accepts the following payment options in order to assist and accommodate all customers who desire to purchase from our online store: 

  • By credit or debit card: Payments via Everypay.  
    Accepted cards: Visa, Mastercard, American Express. 
  • Bank Transfer (Piraeus Bank) 
    PIRAEUS BANK:GR41 0171 7250 0067 2515 1124 956
  • PAYPAL 
  • Cash on delivery: Payoff is done simultaneously with the receipt. 

Before checkout, the Company informs the consumer via the website of the supplier's identity and location, the key qualities of the product, price, quantity, shipping charges, payment, delivery, the length and price of any items on sale, and the right of withdrawal. 

By submitting the order form, the customer obtains an online copy of the order that they may save. 

 

ORDERS AND SHIPPING:

All orders are subject to acceptance and availability, and products in your Shopping Cart are not reserved and may be purchased by other customers.  

As a retail customer, you must first select the product(s) you wish to purchase and add them to your Shopping Basket.  

Once your product/s selection is complete, you will be instantly transferred to the “Checkout” internet page, where the total purchase price of your order will be calculated.  

The shipment of products is made by a courier service Marie Raxevsky has chosen, ensuring advantageous rates for buyers and safe transportation of goods. 

Most orders will ship out within three to five working days from the moment the order takes place. Deliveries are made within hours 9:00 to 17:00 by the respective courier company to the address referred on the order form, with chances of prolongation depending on the customs’ formalities of each country. 

For orders over 69€ shipping is FREE, for deliveries in Greece. 

For orders under 69€ shipping cost is 4,90€.

European Union: We're happy to offer Free Standard Shipping on orders over €120! 

International Shipping: The cost is 25€ 

Marie Raxevsky is not liable for delays and/or failures to deliver caused by third parties, force majeure, or unforeseeable events. 

However, in case of force majeure (e.g., poor weather, strikes, etc.) or an impediment that cannot be overcome and prevents the timely delivery of items, we will notify you through e-mail or phone so that you may indicate whether you still want us to complete your purchase under the current circumstances.  

Visiting the website implies full acceptance of these conditions.  

 

4. SECURITY  

We take the importance of security in electronic transactions very seriously. We have taken all the necessary measures to ensure the payment services are delivered with the highest security. 

Marie Raxevsky employs Secure Socket Layer (SSL) software to help ensure that your shopping experience is safe, easy, and secure. This encrypts and safeguards the information you send to us through the internet. If SSL is allowed, you will see a padlock at the top of your window, which you can press to learn more about the SSL digital certificate registration.  

Recognizing the importance of electronic payment security, EveryPay is a licensed Payment Institution by the Bank of Greece (Decision No. 280/3 / 23-7-2018 GG B 3010 / 25-7-2018), and manages securely card payment transactions, in accordance with the regulatory framework of the card transaction security management standard. Everypay is certified in accordance with the PCI DSS compliance standards. All Everypay services are made through secure connections with 256bit SSL certificates. EveryPay also supports the ability to use the 3D Secure service, an additional security token for VISA & MasterCard. The Payer then has to enter his personal secret code to complete the transaction successfully.  

For safe online business transactions, the website employs the SSL protocol. This encrypts all of your personal information, including your credit card number, name, and address, so that it cannot be read or modified while being transmitted over the Internet. VeriSign, a major certification business, issues the SSL certificate. 

The SSL (Secure Sockets Layer) protocol is now the Internet's global standard for certifying websites and encrypting communications between network users and web servers. 

 

5. RETURNS- CANCELLATIONS 

Despite the fact that our product descriptions are informative and allow you to develop a clear image of the product, you may discover upon delivery that it is not what you expected or that you did not choose the suitable size.  

If your newly purchased item doesn't fit you or you didn't receive the love feedback you hoped for, we give you the choice of return.  

In this situation, marieraxevsky.com allows you to return the purchase within fourteen (14) days after delivery and exchange it for another product of your choice or pick the same product in a size that suits you.  

If you are dissatisfied with the return of merchandise, you may request a refund from the firm. Marie Raxevsky  will proceed within 30 days after receiving and inspecting returned products.   

If payment is made by credit card or Paypal, or by putting cash in a bank account that you will designate in an enclosing document within the parcel of return, the transaction will be reversed.  

You have 14 calendar days from the day you receive your items to return the products and obtain a refund, without penalty or reason.   

Marie Raxevsky will not accept returns if they are not made within 14 calendar days.  

We underline that the date of the returned merchandise is the one specified by the courier at the time of receipt.  

Returns are only allowed if the items you intend to return are in the same condition as when you got them, i.e. without unsealed or damaged packing and should not have been used.  

The package should be the same as it was when it was delivered, with undamaged labels/tags and the customary signs/product pricing.  

The items must be accompanied by the appropriate documents and market supply (i.e. receipt).   

If the product does not fulfill the aforementioned requirements, it will be returned to the customer at his expense.  

Any damage to the product while returning it to us is exclusively the responsibility of the Customer.  

If another product or size is not available, we will refund your money by transferring it into your bank account, or the amount will be credited to be used in any future orders.  

If the cause for your return is due to a corporate error, we will cover the cost of returning the product, provided that the return is conducted through the shipping firm ELTA COURIER. 

To exercise your right of withdrawal, you must fill out and send the specific return form accessible on the Internet. You are required to return the goods in the same condition in which you got it, without damaging the packing and ensuring that the product's distinctive marks have not been removed.  

In addition, you must submit the withdrawal statement contained in the "return form" along with the retail sales receipt. The return will be accepted only if it is sent by a transport firm (courier) and only after the business's permission.  

If you choose another transport company, we cannot guarantee the delivery timings of the things you return to us. We will not be able to pick up your return if you send it via mail. We will handle your request as soon as we get the merchandise and will notify you by e-mail on how to do so.  

Following the return of the product, and if accepted by the Company, the client is repaid in full or by a comparable deposit in his bank account, which he has filled out on the return form that must accompany the returned items, or otherwise in line with the preceding.  

To provide you with the best service possible, the firm allows you to send any concerns online to info@marieraxevsky.com  

 

6. MARKET ITEMS - AVAILABILITY – FEATURES 

The items for sale, their characteristics, pricing, and available stock are all listed on the internet and are open to everyone. By clicking on the product symbol, users may search for more information about each product. The company assures that consumers are kept up to date on the availability or non-availability of items. 

Every day, the company takes every attempt to give all of the necessary information for each product (features, prices, etc.). However, in order to prevent mistakes, we encourage that you notify us before completing your transaction if the pricing or any other product characteristic is over the typical and fair range. 

The prices indicated in the appropriate catalogs for each product include VAT (24%), and the online shop has the right to alter prices without having to notify the consumer public.  

 

7.PAYMENT METHODS 

We support the following secure methods of payment: 

CREDIT OR DEBIT CARD: 

Marie Raxevsky accepts transactions by credit/debit cards through Everypay.   

PAYPAL:  

Marie Raxevsky accepts payments from PayPal Accounts.  

CASH ON DELIVERY: 

Marie Raxevsky has the option to directly pay the courier on receipt of the ordered products in Greece.  

When an order requires a product with a marketing value greater than €1000 or when the order must be shipped outside of Greece, cash on delivery is not an option.  

BANK TRANSFER:  

Please notify Marie Raxevsky by e-mail at info@marieraxevsky.com with a copy of the deposit, or by phone at +30.2105787852, until the bank transfer to the following account has been completed, in order to begin the process of delivering the ordered goods.  

PIRAEUS BANK:GR41 0171 7250 0067 2515 1124 956 

Please keep in mind that the payment process via bank transfer must be completed within two working days, or the order will be deemed null and cancelled.  

The price of each product is indicated on the relative catalogues next to each product. Added value tax (VAT) of 24% is included in the prices. The company maintains the right to change the prices without warning.  

Prices in the "Sales" column are only applicable for online orders.  

 

8. MISCELLANEOUS 

  • Force majeure: 
If it is not feasible to deliver the items within the specified time frame due to force majeure (e.g., bad weather, strikes, etc.), we will notify you by e-mail. 
The website marieraxevsky.com accepts no responsibility for any situations that are not the result of its own fault and will do all humanly possible to accommodate your needs. 
  • Modification of terms: 
Conditions may be amended or renewed at any time by the website www.marieraxevsky.com. The corporation makes no commitment to update this document in the event of a change or addition to the terms. 
  • If you place an online order and discover that some (or some) goods are missing from the overall purchase, please contact us to arrange all of the necessary details, and we will send you the products you did not receive at no extra charge. 
  • In case of the requested products are not received (or if an unreasonable amount of time has passed since the order was registered), please contact a site representative. We urge that you mention the special order code that was provided to the email address you specified during your order for the best and fastest service. 
  • According to Directive 2013/11/EC, which was implemented into Greek legislation with JM 70330/2015, and Decision 31619 Government Gazette 969 / 22.3.2017 (article 8), electronic settlement of consumer disputes using the method Alternative Dispute Resolution is available across the European Union. If the Customer has an issue with a purchase made from the Online Store and lives in the EU, he can utilize the website https://webgate.ec.europa.eu/odr/main/?event=main.home.show to resolve the disagreement out of court.